iPayment, Inc., a trusted provider of payment and processing solutions for small and medium-sized businesses (SMBs), is looking to hire a reliable and proactive Installation Representative to work in our specialized Installations Department.
The Installation Representative interacts closely with merchants, agents, and other internal departments on a daily basis. Responsibilities include making daily outbound calls to merchants and agents in order to install/reprogram Point of Sale (POS) equipment. This includes, but is not limited to, credit card terminals/devices, POS computer programs, and gateways. The Installation Representative will also handle inbound calls from the Installations queue in order to provide the necessary support. Lastly, the Installation Representative is also responsible for keeping up-to-date on the latest programming/software updates and all applicable PCI and card payment industry regulations
Experience & Requirements: