iPayment, Inc. is a trusted provider of credit and debit card payment processing services to small merchants across the United States. Our payment processing services enable our merchants to accept credit cards as well as other forms of payment, including debit cards, checks, gift cards and loyalty programs in traditional card-present, or swipe transactions, as well as card-not-present transactions, such as those done over the phone or through the internet.
The Manager of Operations oversees iPayment's Retention and Premier Services teams and is accountable for developing and implementing strategic plans to grow revenue and margin within the existing base of customers. In addition, the Manager will lead several high-performance teams to identify product cross-sell opportunities within our portfolio. Lastly, this position will spearhead the organization's initiatives to capture the "Voice of the Customer", turning data into actionable measures for servicing our highest value clients.
Experience & Requirements: