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Risk Analyst

iPayment, Inc., a trusted provider of payment and processing solutions for small and medium-sized businesses (SMBs), is looking to hire a reliable and proactive Risk Analyst to work with the Company’s Risk Management Department.

Job Description:

The Risk Analyst is responsible for mitigating losses to the organization by monitoring merchant daily deposits and conducting investigations on suspicious/fraudulent type activities. This position evaluates merchant processing outside of approved parameters.

Key Responsibilities:

  • Monitor daily activity for parameter violations and suspicious activity.
  • Divert funds and conduct evaluations on merchant accounts that pose a risk to the organization.
  • Analyze credit and other financial information.
  • Make decisions on required reserve amounts and payback amounts.
  • Heavy inbound and outbound calls.
  • Educate merchants on processing guidelines and security measures.
  • Other duties as assigned.

Key Competencies:

  • Extremely organized and detail oriented.
  • Excel in a fast pace environment and ability to meet deadlines.
  • Able to handle multiple tasks simultaneously.
  • Dependable with strong follow through skills.
  • Ability to handle difficult phone calls and remain calm and courteous under pressure.

Experience and Education:

  • Bachelor’s Degree preferred or equivalent industry experience.
  • At least 1 year experience in banking, accounting, and/or loss prevention.
  • Knowledge of the Payments Processing or Merchant Services industry a plus.
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